Privacy Policy

Effective as of February 11, 2026

Last updated: February 11, 2026

Your privacy is important to us. It is Tech Cavalry LLC d/b/a Staticish Labs's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.staticish.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device type (e.g., Desktop, Mobile, Tablet)
  • Operating System and version
  • Browser type and settings
  • IP Address and approximate geographic location

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — when you contact us or create an account — which may include one or more of the following:

  • Email Address
  • Billing details and payment information (processed securely via Stripe)

Sensitive Information

We do not collect or store "sensitive information" or "special categories of data" such as racial or ethnic origin, political opinions, religion, philosophical beliefs, or health information.

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include:

  • Subscription status and billing history
  • DNS record configurations and update logs
  • Heartbeat monitor status and alert history
  • Encrypted configuration files and metadata

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Purchase a subscription or upgrade a plan
  • Configure dynamic DNS updates or heartbeat monitors
  • Upload configuration files to our encrypted storage
  • Contact us via email or support channels

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

Disclosure of Personal Information to Third Parties

We may disclose personal information to third-party service providers for the purpose of enabling them to provide their services, including:

  • Stripe (Payment processing)
  • Supabase (Authentication and database hosting)
  • Resend (Transactional email services)
  • PostHog (Product analytics)

Your Rights and Controlling Your Personal Information

Choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Tech Cavalry LLC d/b/a Staticish Labs
Staticish Support
[email protected]